Interested in other views.
my sister has coeliac disease and today is her birthday. We travelled quite some way to another town so that we could visit a newly opened gluten free restaurant, to give her the opportunity to be able to choose anything from the menu without being scared of contamination.
anyway we have been to the restaurant. It has literally just opened - in fact the official opening isn’t until next week.
the staff were lovely and the owner took great pains to explain his processes to us.
However. The kids enjoyed their goujons and fries but the adult meals were very poor. It was very expensive so we (three of us) all chose pizza. The menu stated that pizzas were made freshly using their own home made gluten free dough. When the pizzas arrived they were clearly on a pre made base which was burnt on the underside and raw on the top. There was also an issue with my glass of wine - as I would be driving later I asked for a small but was given and charged for a large - advice was given as to how much I could pour out into a separate glass to give to my birthday sibling, who was not driving. No mention of a refund but a bit of an apology.
anyway, we paid our (expensive) bill and left without really enjoying our food. Perhaps we should have said something but they were so nice and so pleased with their venture that we didn’t.
so to get to the AIBU. They begged us to put a review online as they are a new business.
my sister thinks I should leave a review saying it wasn’t up to scratch and pointing out the problems.
I think just don’t leave a review at all - but then am I condemning others to have a mediocre experience at a high cost?