AIBU to be annoyed about a retailer not answering my calls re potentially left bank card there

[Cgko]

Yesterday, I visited a town around 18 miles away to meet a friend. On the way back I visited a clothed which is the nearest one to me. Bought an item of clothing there which I tried on in the shop

Noticed when I went food shopping this morning I couldn’t find my bank card. Had another card on me.

I have been trying to ring the shop and its customer service number (national number) several times today and nobody is answering the phone.

I am having to drive 36 mile round trip just now to check if they have my card.

Just cancel it and get a new one. Annoying though!

Just cancel it and have the bank issue a new one. I'd have done that the minute I noticed it was missing, to be honest, especially if it can be used contactless.

Surely you cancelled the card as soon as you knew it was missing.

Order a new one

I'd have cancelled it the minute I noticed it was missing.

Just cancel it. It may even not be at the shop and you’ve lost it elsewhere!

So you didn’t cancel your card?? First thing I’d be doing is checking my bank statements. Always cancel your card as soon as you lose it.

Just cancel your card and get a new one. TBH it’s your fault you lost it, not sure why you are displacing your anger on the shop you may have left it in.

You've presumably cancelled your card anyway. You are ringing a national number which presumably goes through to some sort of office that won't be staffed on a Saturday, and won't know if the shop in question has your card even if you do get through. The shop floor might just be busy.

The banking app has a freeze card feature. My parents and I are going to meet family tomorrow and can do a detour of a mile to a shop

I’m always losing my card, it is never in the store that I am convinced that I left it in. Cancel the card immediately.

They are supposed to return cards to the bank. Unless local and they know you, you might find they won't hand it over, even with a passport. Just cancel it.

When visiting the shop tomorrow if it’s not there, I can reorder a new card. No transactions since misplaced card.

If it’s there I can unfreeze card on app.

its general hassle of getting a new card, PIN etc

Well you’re not driving 36 miles just to see, then, are you?

Of course you should have cancelled it when you realised it was missing.

You won’t get a new pin for a replacement card

Well the freeze option is literally for these situations. Why do you need to cancel a card when you may be able to get it back?

This is happening because you weren't careful with your card not because they don't staff customer services on a Saturday/the shop floor staff are busy.

Don't shift the blame onto someone else. This is on you.

Point taken. But in that case, her hyperbole about a 36-mile round trip if mummy and daddy are driving her on the way to see family is then an even bigger fuss over not much.

No it isn't. I completely forgot that the relatives I am visiting tomorrow moved. The shop is only a half a mile detour from the main road. They live around 10 miles further away

Get a new card anyway. If it’s been found, someone has access to all the information on the card. Someone could have written the details down. Just get a new one.

18% agree !