AIBU to think my cleaner is too expensive?

[BoldAmberCat]

I have a new cleaner. She charges £75 for a fortnightly clean. I have a 4 bedroom house. Before she started, I asked her how long she would be at the house for each time. She said it would, “take as long as it takes”. The first week she stayed for two and a quarter hours. When she came for the second time she only stayed one hour. I feel ripped off. Is this ok or not? Thank you

Unusual not to charge by the hour I think. I wouldn’t be happy if she was there for 1 hour. I’d expect at least 3.5-4 hours

I pay £18/hr in Kent (until recently it was £15/hr for same small local company and we have a fixed number of hours - once per fortnight (which is my choice, I could opt for once a week). She does 3hrs for a 3bed house, the 3rd bedroom is a box room. Only 1 bathroom + downstairs loo. Only 2 rooms downstairs (kitchen-diner, & living room).

Role. I'm not bragging just commenting. Are you a bit jealous with your cleaning job Ladybyrd?

😘

Dump! If people aren't prepared to tell you how many hours cleaning they will do for the money, they are intending to rip you off which she did!
We had a man over recently to quote us for supplying and laying some engineered wood flooring. When I asked him how much he charges per metre for the flooring his reply was "That's not how I work. I give you a quote for the job!" It was obvious that if he didn't want us to know how much he as charging for the flooring he was going to rip us off. Sure enough, quote came in at £16,000!

You need your cleaner to clarify her hourly rate. In my area it’s around £16-20 per hour. The time needed depends on what you want doing.

From your description it sounds we have similar properties, I have a fortnightly clean for £60, 2 ladies are there for around 1.5 to 2 hours. At first they were longer, I think once they get to know your house and it’s being done regular it makes things quicker but there is 2 of them, not sure how she’s doing all the jobs in that time on that size of a house.

The quote was based on work done not hourly. If OP wants to pay hourly she can take a gamble and switch to a cleaner that will charge hourly, and may choose to draw out the same or even worse less work over 3 hours.