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Do not even buy anything from Daals!

5 replies

FRose10 · 14/12/2025 09:17

Do not even buy anything from Daals!

I purchased the Daals Oslo Outdoor Dining Set and it has been nothing short of a nightmare. The paint began peeling almost immediately, proving the goods are not fit for purpose despite being advertised as “durable outdoor furniture.” Customer service was horrific: I wasted days off work waiting for failed deliveries, staff incompetently offered refunds only for managers to retract them, and even registered, signed‑for letters to directors were completely ignored.

I also bought the cover, it fits the furniture well and looks really smart, so at first glance it seems like a great buy. Unfortunately, the pull‑tie cord at the bottom is badly designed — it’s impossible to tighten it enough to create a snug perimeter. This means the wind easily gets underneath and blows the cover off, defeating its purpose. A simple design fix could make this product far more reliable.

Both of these review i've put on their website but they've failed to appear, surprisingly!!!!

Do not even buy anything from Daals!
Do not even buy anything from Daals!
Do not even buy anything from Daals!
Do not even buy anything from Daals!
Do not even buy anything from Daals!
OP posts:
JamesClyman · 14/12/2025 11:05

Never heard of them until this post.

boulevardofbrokendreamss · 14/12/2025 13:26

Never heard of them

vanillalattes · 14/12/2025 13:29

Joining the chorus of "never heard of them".

Always buy expensive stuff from well-known suppliers.

Pemba · 14/12/2025 14:06

I am sorry you had that bad experience, must have been infuriating.

I am surprised at how different your experience was from mine, as we just had a TV unit and coffee table from them, it was absolutely fine and their delivery drivers were very efficient and polite. I do like some of their designs, they're slightly unusual.

Soupdragon3 · 14/12/2025 18:07

Ive just ordered some dining chairs from them and twice customer services have been great, as I’ve changed the quantity and then later the proposed date of delivery.
Hopefully when they arrive this week they will be as nice as advertised, again as above they are of an unusual design so appealed hugely. Also never having heard of them I did research and their trust pilot reviews were very good.

I;m sorry to hear your experience was disappointing, and hope you eventually get a resolve that’s satisfactory.

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