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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Anyone know anything about Royal Mail deliveries?

9 replies

Theponytales · 21/08/2025 08:09

I got an email Tuesday saying my parcel was due to be delivered on Wednesday (yesterday) and I asked for it to be delivered Thursday (today) instead as I wasn’t going to be in.

Since that I’ve not had any update on the tracking. It’s supposed to be tracked 48.

It’s due to be delivered today but the last update was Tuesday evening as you can see below. Surely I should receive an email or something re: delivery today? I did for the first delivery date with a time slot, but since making the new delivery request I’ve had nothing more.

Anyone know anything about Royal Mail deliveries?
Anyone know anything about Royal Mail deliveries?
OP posts:
Ohlifelife · 21/08/2025 08:58

All I know about it is it's a bit of a joke.

Any time I've been informed of a delivery and I've asked for a rearranged date they have just gone ahead with the original delivery anyway.

Or I get notification of a delivery it doesn't arrive in the stated time slot. Or it doesn't arrive on the stated day.

So personally I tend to now ignore any communications from Royal Mail re deliveries.

Of course I can afford to do this because if I'm not at home they put the item on my back doorstep or in the grey paper/ cardboard wheelie bin without me ever having asked them to!

So sorry OP i can't help you other than to say I'm not surprised you haven't had an update.

tumblingdowntherabbithole · 21/08/2025 09:01

You’ll probably get a notification when it’s out for delivery.

ChompandaGrazia · 21/08/2025 09:02

I had that the other day. I changed the day but nothing changed on the tracker. They did deliver it on the requested day though.

InterestedDad37 · 21/08/2025 09:04

I've found the app is good UNLESS there's some change, either from your end or their end. Then it just doesn't give any updated or useful info. I've written this in app feedback a couple of times.

PanderBare · 21/08/2025 09:06

I had a tracked parcel. When I was notified about the expected delivery I asked for a different day as I was going to be out between 8.30 and 10 a.m.
They delivered the parcel anyway and left it at a house two doors up the opposite side of the street.

Fortunately, a young chap who I'd never seen before delivered it.

PanderBare · 21/08/2025 09:11

It does seem better than some others though

The Evri deliveries are usually great apart from the time I'd ordered something expensive.
I knew I might be in a meeting so left a note on the door saying I was in and I would answer the door.

That time, the parcel was left outside. I live in a rough area, and the parcel was emblazoned with a brand name.
Good job I answered the door, it would have been gone within minutes.

MrsClatterbuck · 21/08/2025 09:16

A shop I buy from sends their parcels 48 HR tracked. I get a text message from Royal Mail to say it's been sent. I alway clink on the link which takes me to their site where I can change from delivery to me to collect from post office. Sometimes it works but mostly they still deliver to my house. Last week I had 2 parcels and was able to collect both from the PO but on Monday they delivered to my house despite my request for me to collect. When I request to collect I get a email to say that they will inform me when to collect said parcel. You can also track your parcel in a link in the email or when clicking the in the text.
Not sure what is going wrong plus I live in a small town and not sure about complaining. Just thinking if a woman was in an abusive relationship and didn't want their partner to know about a parcel and wanted to collect it but got it delivered instead it could cause harm.

MrsClatterbuck · 21/08/2025 10:21

An item I ordered yesterday and coming by royal mail is ready for collection. So it worked this time

Bluevelvetsofa · 21/08/2025 11:05

Trying to change the delivery doesn’t work. Last month I had an order which was out for delivery, then inexplicably, returned to the sender. Having sorted that out and arranged for it to be sent again, I had an email, to my email address, but with someone else’s name, saying it had been received. Then I had an email with my name saying it had been received. Later that morning, with no further communication, it arrived.

The whole thing took about three weeks in total.

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