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Vinted buyer - damaged in transit

1 reply

Rkmmof · 09/07/2025 16:47

I purchased an electronic swing chair recently off vinted which was damaged in transit due to poor packaging by the seller (arrived in a box with no protective packaging/cushioning) the chair didn’t run correctly and also there was a loose screw in the box which I messaged the seller about and they said the screw must be from the item somewhere.
i opened a dispute with vinted under damaged in transit and received a full refund from vinted, in which they stated I can dispose of how I feel fit.
seller has messaged again today asking me to send this back but surely I havnt got to pay for the return of this huge box myself when I am at no fault

just seeking advice, would you send back and take a small loss for the buyers lack of care in posting or just dispose of the item as vinted advised and move on?

OP posts:
ItsFridayIminLoveJS · 09/07/2025 16:49

Do what vinted advised.. and take a screen shot of it and send to the seller.
That's why you pay protection to vinted.

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