(Posted here for traffic)
So I had antibiotics prescribed by my GP and for some unknown reason, my allergy wasn’t considered and so not long after, I reacted to it in the form of an itchy rash and swelling. 111 made an emergency appointment and my GP prescribed me a different type.
When I went to collect the new one, my Pharmacy charged me again. I asked as it wasn’t my fault for being prescribed the wrong one, couldn’t they consider the new one a free of charge replacement? But was told no and that it is not linked per se to the NHS and is a separate business. They couldn’t give it without charge as otherwise it would come out of their profits. The Pharmacist himself didn’t have a clue what I should do to get a refund.
Has anyone had any experience of this and could advise me whether a procedure to claim a refund in such circumstances exists?
Thanks in advance.