to take this Gossard Ultrabra back ofter 2 weeks?

[SmugColditz]

I have worn it a ^lot. But I have also hand washed it and left it to drip dry ... and an inner seam is very very ripped. This bra was £24 but I don't have the receipt any more. Can I still take it back to the small bra shop I got it from?

That sounds pretty bad. Tbh if you've only had it 2 weeks you can't hav worn it that much - I'd expect a bra to last much longer than 14 wears!! Take it back imo.

Will I still get a refund with no receipt though? And do I have a leg to stand on legally if they tell me to Eff Orf

No idea on legal position, esp with no receipt. You'd probably get a replacement though, which might work okay as perhaps you got a dodgy one?! Or an exchange and pay the difference for something better quality?

Apparently I don't need a receipt, I have just googled. This is good. I don't think they will get snotty about it but all the staff are middle aged and you know how middle aged women can be with the under-thirties

If it's a small local shop they might recognise you or be able to check records. Definitely worth a try but for exchange not refund without receipt.

Not sure about this, but you might get better customer service with a small independent place? At least the service is a bit more personal - they'll probably remember you coming in to buy it in the first place!

Ah x-post with wellies!

How did you pay for it? Would it show up on credit card or bank statement?

Would you recognise the salesperson who helped you?

if something is faulty you do not need the receipt

I have another £24 bra on order there, actually, so I could ask them to exchange and let me have that one for free. I'm sure they might recognise either me or ds2...

Take a printout of a bank statement showing the transaction - that counts as proof of purchase