Ocado offers ONLY for new clients?

[Writersblok]

So today I received a leaflet from M & S/Ocado. At a quick glance I thought, “oh that’s a nice treat for loyal clients- discounts on 5 shops”. But no, only for new clients 😡 . Are the existing loyal customers not worth an occasional “treat” ? . Can Ocado not utilise a mailing list for current clients, and only send offers of this kind to non-current clients ?. Not only is it a waste of paper, resources and money to send useless leaflets to existing clients, but it’s also a big disappointment. Please try harder Ocado. (I’ve sent them this gripe ) Waitrose used to offer existing clients discount offers in leaflets like the one that arrived this morning….
Am I being unreasonable ladies ?

I've got about twenty ocado accounts using the new customer deals, different names but same email with a period inserted somewhere so all emails come to the same address and each account regularly gets discount emails.

YABU. Looks like a piece of junk mail sent to everyone. Existing loyal customers are exactly that. Using mailshots like this may entice non-customers to do at least 5 shops and they may then stay loyal customers.

Sign up with throwaway email address.

Switch to morrisons, it's the same app and even same delivery drivers from the same warehouses (not just picking from supermarket shelves)... And way cheaper!