Did a clear out over the last week. I had seen the Vinted ads so said I would give it a go. Last night I put up about 5 dresses, worn but perfect, a pair of Levis dh no longer wears and 3 shirts.
The 3 shirts were new with tags, 2 were the exact same but different colours, of the 2 the same one was open and on a hanger and the other folded as it had arrived (online order). When they came dh opened one, tried it on and it didn't fit hence why he didn't open the other. He did not return them because they were on sale from MandM, whose returns are just not worth the postage for shirts that were not expensive.
So I popped all up, sold the jeans withinabpit 10 minutes and then got a message to say I was permanently banned because of the shirt, they attached the photo of the folded shirt.
I was cross, I clicked appeal and messaged to say exactly what I said here and that the shirt is absolutely not counterfeit etc etc and that their customer service and an outright permanent ban is a joke. I asked if I should still honour the jeans sale as I had told the buyer I would post Tuesday morning.
Anyway, I got another message this morning, not answering my question about the jeans, which I suppose is an answer in itself, to say that I am permanently banned. I can't buy either. I wouldn't mind but I have the receipts from the shirts when they were bought and I had them up for €8, so hardly a criminal mastermind. Very frustrating.
Anyway, their customer service is shocking. It's all computer says no, I understand them not wanting people selling actual counterfeit products but I had the receipts as proof of purchase.
Don't bother with Vinted or at least be careful with selling new items (even though they have a new with tags option 😡)