To ask about UK passport

[simba30]

Just wondering as I have been tracking online and it seems stuck on an email has been sent to verify my identity but I know the person has done this a week ago and no further forward. I guess I'm asking does it take a while to update or is there something wrong? Thanks in advance

I'd chase. When we applied for our passports that bit was all done in an afternoon.

I'm not sure but it's a week tomorrow that I renewed mine with the post office and the passport office still haven't received my old one.

Thank you for reply, that's what I'm thinking.

My partner did hers via the post office last Monday and got the email to say they'd received the old passport today.

My cousin recently renewed his passport and it took 6 days from the form to receiving the new passport, the old one came the next day !

I ordered mine on line last Monday , my
Friend confirmed identity Tuesday and I received it Friday , was amazed how quick it was
Have you tried logging in ? What does the status say ?

Done mine last week done online returned old passport and got my new passport took 6 days

Did mine New Year's Day, posted the old one the next day and had both back last Friday. I would chase.

Remind your friend... when we got DDs, it got stuck on that bit and it turned out our friend had missed the final submit button.

Remind your friend. I've done about ten over the past 3 years, and as soon as I've clicked "submit" on the email it seems to have gone through.

As others have said that doesn’t sound right. Mine was done fairly immediately. I sent the docs off last Tuesday and I’ve already had the email today saying it’s been printed. Really impressed.

Thanks everyone. It's still saying they have sent email for identity to be confirmed so I will ask my friend again. Great to hear how quick everyone elses have come back!

Brilliant thanks! That's given me hope.