Cancelling gym membership

27 replies

Naddd · 23/12/2024 12:43

I cancelled my monthly jd membership by cancelling the direct debit.
I have today received a text message saying I owe money because I didn't give the required notice.
However their own t&c's say I can end the contract by cancelling the direct debit
Have I messed up?

OP posts:

Terpers · 05/01/2025 12:47

Naddd · 05/01/2025 12:19

It should be fine. Just be prepared for lots of contact from their dd provider
You do NOT have to give them any notice.
I rang the gym and the lady basically lied saying you have to give 30 days notice. You don't. Unless it was a contract you took out which I don't think they even offer

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Thank you so much for your reply, do they send notices that they're going to take action etc? Or is it normal jargon regarding cancellations.

You are correct with the terms of service stating you can cancel DD, but to allow 10 working days for bank to action.

Original poster

Naddd · 05/01/2025 13:14

Terpers · 05/01/2025 12:47

Thank you so much for your reply, do they send notices that they're going to take action etc? Or is it normal jargon regarding cancellations.

You are correct with the terms of service stating you can cancel DD, but to allow 10 working days for bank to action.

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Have pm'd you

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