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Sunday hospital appointment needing cancelling

2 replies

rainbowlou · 15/12/2024 02:31

I have an appointment Sunday morning that I need to cancel as I am now unwell.
I have tried calling to cancel but the voicemail states they only operate their phone lines M-F 8.30-4.30..I called the main switchboard who advised me to just not turn up and call Monday to explain.
yet the original appointment letter tells me in great detail how much money a missed appointment costs the nhs and they may cancel me referral if I don’t attend?!!!
I have emailed but don’t have high hopes of it being seen by tomorrow.
Had anyone managed to get into contact with the correct department when it’s the weekend as I really don’t want to contribute to the NHS losing money for a no show

OP posts:
XmasSocks · 15/12/2024 02:34

I rang the actual Clinic on the Sunday (day of appoitment) as needed to check something and they answered

Guest100 · 15/12/2024 02:43

Call the switchboard again and get the name of the person you spoke to, or a receipt number for the call. You have called, and can prove it.

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