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Utilities should be forced to allow joint accounts

5 replies

GreenSkiesAtNight · 26/09/2024 12:08

Bad enough stuck all day on the phone to utility company without the added hassle of getting DH's account details from him as he set up all the accounts when I was busy with a newborn.

How do utility companies get away with not providing a joint account of equals? A bank can do it where one spouse can empty a joint account of thousands of pounds. Where is the awful risk utility companies face that they get away with this? It is headwrecking.

OP posts:
WTDAC · 26/09/2024 12:10

Do you mean utility bills in joint names? All of ours are. Or have I misunderstood? Very frustrating for you though! You have my sympathies.

GreenSkiesAtNight · 26/09/2024 12:12

WTDAC · 26/09/2024 12:10

Do you mean utility bills in joint names? All of ours are. Or have I misunderstood? Very frustrating for you though! You have my sympathies.

But they're not though are they, they're Main Account Holder and get your name added?

OP posts:
Seeline · 26/09/2024 12:33

Our water company have allowed a joint account, but none of the others. Drives me mad!
They used to ring during the day wanting to speak to my DH - I'd say he was at work, I was his wife (SAHM) what was the issue - oh no can't speak to you only the account holder. When can we speak to him - well - after work obviously. Oh no, we can only call during office hours.....
I love online chat on utility websites - much easier to pretend I'm him!

tuvamoodyson · 26/09/2024 14:37

Our utility bills are in joint names…either one of us can phone re any queries.

ComtesseDeSpair · 26/09/2024 14:38

We’re with Octopus - joint bill, either of us can contact about the account. Can’t recall having had a problem with previous supplier either.

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