New Nationwide cards - card not reading

[RechargeableGnu]

My new Nationwide card (navy with details on the back) is being refused at way more places than the old one (which was never refused).

Particularly in petrol stations...anyone else finding this?? It's like their system can't read the card design.

There is plenty of money in the account so it's not me!

AIBU?

You probably just have a faulty card, order another, its not difficult

Take it to a branch of Nationwide to check and order a new one.

My DH has one of those. I think it might be your card. (Watch his card get refused at the petrol station now!)

I've had this too, but it's fine when I put the card and pin in

I've got a new Nationwide one and it's fine (not had any issues). Sounds like yours might be faulty.

Add it to Apple Pay / Google Pay and use your phone

But they’ve closed loads of branches so it’s not that easy for many to do that now…

If you can’t get to a branch ring the call centre, they’ll order a replacement over the phone without changing the long card number so you can continue to use the one you have in the meantime

That's not Nationwide, that's the other banks who are closing.

I agree with pp, you have a faulty card.

Nationwide is a building society and they haven’t closed branches.

Nationwide haven’t been closing branches - unless most other banks !

Thank you all - I stand corrected.

malmi · Today 17:42
Add it to Apple Pay / Google Pay and use your phone

Not all phones have NFC tech in them so it's not always an option. Plus you shouldn't have to do this just because you have a faulty card. Just get a new one