CultureAlienationBoredomandDespair ·
22/08/2024 13:56
Last week I ordered a pair of shoes in the sale and paid for next day delivery, they were due to arrive on Thursday. On the day a very big parcel arrived and was left in my porch. When I opened it it contained 4 pairs of non sale shoes and an invoice with someone’s name and address that was miles away. The total for the shoes was over £400.
Straight away I called customer services and explained and they said they’d email their customer service team (god knows who they were then?) and arrange for them to send out my shoes and for me to return the other pairs. She said they’d be in touch.
Almost instantly I got an email confirming a new order of the original shoes I’d ordered and that they’d been dispatched. No mention of the 4 pairs that I have.
The next day the pair I’d wanted arrived. But no mention again so I emailed them saying that I’d need a return arranged for the shoes and that I wanted the fee I paid for next day delivery refunded.
It’s been a week now and I’ve heard nothing. How long to I keep the shoes before I can put them on Vinted? The box is big and cluttering my hallway.