Posted in 30 days but also here for traffic.
I've been promised a refund for an activity which I paid for in advance but couldn't do on the day (health issue). I gave over a week's notice. The organiser said in an email at the beginning of July that he would be happy to refund the money but he hasn't done so yet, he kept promising it was on the way but is now not answering his phone or replying to WhatsApp/texts/emails.
I'd like the refund ideally, but if he has a cashflow issue I'd be happy to carry the amount over to a new booking in the future. I don't want to cause him problems - I just want him to reply so we can sort it out!
What can I do? I don't want to fall out with him as I'd like to book with him again, but I'm at a loss how to get hold of him.
He's too far away to drop in, plus I don't know his address. He doesn't have business premises as such. The amount is £380.
Thank you.