I was given an appt and told that it’s a strict policy - they run on time - the appts are 10 mins only and that if I’m more than 10 mins late then I won’t be seen. To also get there early if possible and then sent a text yesterday to say if I don’t go it costs the nhs £165
I arrived 15 mins before my appt , to be told that the doctor isn’t even there yet so I’ll be waiting a while. It’s now 1 hr 5 mins past my appt time and I’ve said to them I have to leave at 230 as need to pick dc up and they’ve said if I leave before being seen I’ll be back to the bottom of the list (waited 3 months for this appt which is an initial triage by the service I need treatment from)
AIBU to think this is ridiculous? It’s not even that busy so I’m puzzled ??