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to ask how to to use Vinted?

5 replies

athingofbeauty · 14/04/2024 22:03

I cannot for the life of me find a list of my orders on either the Vinted website on my laptop or the Vinted app on my phone. I also cannot find anywhere to confirm delivery, even though (sometimes, not always) I get an email to my email account asking me to do so. The Help Centre and everything I find by internet search says to go to the "Conversation Screen" but I cannot find any conversation screen, not under my profile, not under Home, nowhere at all. I'm not usually incompetent online. Help!

OP posts:
frenchfancy81 · 14/04/2024 22:06

Profile - my orders - click on one and it'll give you the option to click on the tracking info.

frenchfancy81 · 14/04/2024 22:06

Does yours look like this?

to ask how to to use Vinted?
athingofbeauty · 14/04/2024 22:10

To answer you both at once, no, there is NO "my orders" tab under My Profile.

OP posts:
Cherrysoup · 14/04/2024 22:11

Just done this myself! You can’t see your orders on the website, very odd. I installed the app on my iPad and went to my profile, my orders as above. The conversation screen is just the list of messages or actions between you and the buyer/seller. On the website, it doesn’t allow you to re-visit what you bought once you’ve clicked ‘All is fine’ to release payment to the seller which is ridiculous.

athingofbeauty · 14/04/2024 22:13

... which is odd, because I've received I think 10 orders so far.

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