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To think this payment has not gone through?

3 replies

Lex345 · 23/03/2024 18:05

More of a quick question really.

I have been grocery shopping and paid by debit card via Google Pay; got the notification of payment on my phone and issued a receipt with payment details on it. i can see the transaction in google pay. But the transaction has not been taken from my card. Its not a small amount (over £100).

Should I phone customer services or is it just delayed? Normally my balance is updated straight away with debit card payments :/

OP posts:
AhBiscuits · 23/03/2024 18:10

Sometimes my weekend transactions show as pending until Monday.

PaminaMozart · 23/03/2024 18:11

AhBiscuits · 23/03/2024 18:10

Sometimes my weekend transactions show as pending until Monday.

I agree

Lex345 · 23/03/2024 18:12

Thanks @AhBiscuits its not even showing as pending on the card account itself ie lets say the balance was £200 pre shop, normally it would have frozen the £100 payment so £100 is available. The pre shop balance is still showing as available. Does this happen to you as well? I am fairly new to google pay-about 6 months-but this has never happened before.

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