To think this person was rude?

[Foreversettingalarms]

I’m doing exams as part of a three year course, the website up book them through is awful, declines payment, blank screens etc

I rang up to book and pay instead (which I’ve done multiple times) and the person refused to do it.

I said but I’ve done it loads of times with customer service.

He responded - well have I ever taken payment for you? (Proper emphasis on the I)

So I asked what was I suppose to do and he said well you’ll just have to wait for the next exams slot (6 months away)

Dead rude!
Can u ring back, in the hope you get someone else 🤔?

That's a nuisance about exam delay, call back

Worse than rude, obstructive.

Complain.

Rude and annoying.