I rang up my estate agents on Friday as my boiler started leaking & the pressure was going too high into the red. It's a pipe that's leaking underneath the boiler, not coming directly from the boiler
I sent pictures online alongside a statement saying what was wrong.
They said they would send somebody round. I have waited all weekend and no one has come. I rang this morning to see what was going on and the said they had literally just text me
The text I received was
Good Morning, SafeGas phoned me this morning and mentioned they have already quoted for these works previously. I have resent the quotes to the owner, as soon as I get the go ahead we will send them down asap. Hoping it will be today! Cheers Billy
He told me what he said ( previous work was a new filter ) and I told him they had already been round to fix that and I'd sent in online and phoned with what the problem exactly was
He stated again he would get in touch with SafeGas and the owner and as soon as he got the go ahead he would send someone round
Surely this isnt okay to leave us this long without any hot water or heating? And I thought they just sent people round and then charged the landlord after?
I have a 7 and a 9 year old and all weekend we have been under an electric blanket and in multiple layers.
I'm getting really upset about it now, I feel like their not going to come round today either as when they came round last time I got a text off SafeGas with a timeslot of when they would come and I havnt received one all day
What do I do from here? We can go to my friends for a shower/bath but I dont want to have to really