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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Handle of airfryer snapped off

12 replies

Ceci03 · 14/12/2023 23:31

Am so sad! Was shaking airfryer basket tonight and the handle snapped off. It is only a single basket airfryer and I got it in lidl I guess about 8 months ago. Do you think I could superglue it on. I can still use the airfryer just have to try and open it without the handle which is awkward .

OP posts:
RobertaFirmino · 14/12/2023 23:32

Do you know who the manufacturer is? They might have spare parts.

EmpressaurusOfCats · 14/12/2023 23:36

Have a look on eBay. I found someone selling a broken air fryer the same model as mine for parts for £15 - he confirmed the basket was ok so I bought it & swopped them. All good.

ChristmasPuddingPie · 14/12/2023 23:40

They are pretty cheap just buy another one

Ceci03 · 14/12/2023 23:41

ChristmasPuddingPie · 14/12/2023 23:40

They are pretty cheap just buy another one

Pretty cheap? This one was about 70-80 but I dont have that money to spare . Am happy for you that you think they're cheap @ChristmasPuddingPie

OP posts:
Ceci03 · 14/12/2023 23:42

EmpressaurusOfCats · 14/12/2023 23:36

Have a look on eBay. I found someone selling a broken air fryer the same model as mine for parts for £15 - he confirmed the basket was ok so I bought it & swopped them. All good.

That's a good plan thanks

OP posts:
theelectricnorth · 14/12/2023 23:47

I think it is worth contacting the manufacturer and saying what has happened. They might refund you or give you a new one as a goodwill gesture. Unfortunately, after 6 months the onus is on the buyer to prove something was faulty (rather than the manufacturer to disprove it which is the case before 6 months). I would still say its worth reaching out and seeing what they say though.

cuddlekitten · 29/11/2024 10:07

I bought one of these the other day in the black Friday deal and it was only £17. Not too surprised that the handle fell off for that price thought

AngelontopoftheTree · 29/11/2024 10:10

Ceci03 · 14/12/2023 23:41

Pretty cheap? This one was about 70-80 but I dont have that money to spare . Am happy for you that you think they're cheap @ChristmasPuddingPie

70-80 for an airfryer in Lidl? You were robbed!

Firestorms · 29/11/2024 10:12

You could try taking it back to LIDL if you have the receipt.
Asda have air fryers for £20, there are plenty of cheap ones around if you can’t return the broken one.

Bingbangbollox · 29/11/2024 10:13

Martin Lewis is good on consumer rights.

https://www.moneysavingexpert.com/reclaim/consumer-rights-refunds-exchange/

basically, you have a strong argument that a £70 air fryer should last longer than 7 months and would be in a good position to insist on a repair, or if that’s not possible, a replacement.

Dunno about Lidl, but Aldi were really good when we had something break too soon.

Ring the customer care line and see how they can help.

EmpressaurusOfCats · 29/11/2024 12:36

Since the OP started this thread in December 2023 I expect she’s sorted it out by now.

Bingbangbollox · 29/11/2024 19:25

EmpressaurusOfCats · 29/11/2024 12:36

Since the OP started this thread in December 2023 I expect she’s sorted it out by now.

😆

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