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DOES ANYONE HAVE A HALO ZUMMI TANDEM BUGGY FRAME?!

13 replies

MinnieTruck · 21/11/2023 13:48

Sorry for the shouty title. Please tell me there is someone on here who has a Halo Zummi Tandem buggy frame that they’re willing to sell to me?

My DD is 2 and has Autism. She really loves sensory seeking and enjoys being in really tight spaces. I saw her sitting in the basket under the buggy a few days ago and as soon as I managed to get her out, I saw the basket was broken. It’s quite a big basket and I use it for all of our shopping trips!

I have looked everywhere. I’ve looked on Ebay, Vinted, Marketplace and ofc Google. Because of how the basket is attached to the buggy, the company doesn’t sell replacement ones. I’ve looked at universal baskets and none of them will fit on our buggy. I’ve also seen buggy frames for sale but no one has mine for sale!!

I’ve even desperately messaged people who are selling the whole unit asking them if they’d be happy to sell the frame at some point. One woman is happy to help but it’s collection only from bloody LEEDS (I’m in SW London) and won’t have it delivered as she isn’t sure how to package it. I said she could just use bubble wrap and black bags but she’s understandably unsure about doing that.

The worst thing is that the manufacturer very kindly gave us a new frame as the brakes had stopped working. We were outside of the 1 year warranty but they helped us out anyway. That was only 2 months ago so I can’t exactly go back to them!! Anyway I’m rambling. Does anyone have this frame just sitting somewhere in storage that they’d be happy to sell to me? Or any ideas on anything else I can do? Helpppppp

OP posts:
MinnieTruck · 21/11/2023 17:18

Anyone?🫣

OP posts:
raeray · 21/11/2023 17:25

www.ebay.co.uk/itm/256243622837?mkcid=16&mkevt=1&mkrid=711-127632-2357-0&ssspo=HP2Hety5Sn6&sssrc=4429486&ssuid=&var=&widget_ver=artemis&media=COPY

This one is in Watford - so a bit closer than Leeds. Might be worth a message to them.

MinnieTruck · 21/11/2023 17:28

@raeray thank you for the link! I’m able to find the whole system being sold but all I need is the buggy frame. Paying £275 when I already have everything except for the frame is too expensive for me🫣

OP posts:
raeray · 21/11/2023 17:29

I wondered if you messaged whether they'd maybe consider selling the frame separately for you? You never know 😊🤞🏻

MinnieTruck · 21/11/2023 17:34

@raeray I was frantically messaging people at 5am this morning so hopefully the buyer isn’t someone who I’ve asked already!🤣 thanks so much. I’m off to bother them now haha

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raeray · 21/11/2023 18:51

Good luck 🤞🏻🤞🏻

MinnieTruck · 21/11/2023 21:04

@raeray thank you! I’ve sent them a message so I’ll see what they say:)

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NuffSaidSam · 21/11/2023 21:07

Is there no way you can fix the basket? Or have a handy person fox the basket? Maybe if you post a picture of the damage someone can suggest a fix.

MinnieTruck · 21/11/2023 22:32

@NuffSaidSam the basket is attached to the buggy so awkwardly but maybe someone would be able to fix it. I just can’t see how!

The second picture is how the basket should be attached. The first and third pic is the damage caused by DD. I’m not sure if you can see but the basket is attached by a thread. I did try and thread it myself but my God, it’s so difficult and I can’t reach some of the areas.

If you or anyone else has any ideas, I’m happy to try anything

DOES ANYONE HAVE A HALO ZUMMI TANDEM BUGGY FRAME?!
DOES ANYONE HAVE A HALO ZUMMI TANDEM BUGGY FRAME?!
DOES ANYONE HAVE A HALO ZUMMI TANDEM BUGGY FRAME?!
OP posts:
Adam06 · 14/01/2024 16:16

Who did you message to get a replacement frame?
We are 2 months out of warranty and the brakes have stopped working also..

Thanks
Adam

mouseychick · 14/01/2024 16:19

If its broken I'd ask the company

Adam06 · 14/01/2024 20:17

Who did you contact,I can't find contact details for zummi

MinnieTruck · 18/02/2024 10:31

@Adam06 I’ve only just seen this comment now as I was no longer following the thread. Did you manage to get it sorted?

I contacted the manufacturers via email. The email address is [email protected]. They sorted everything out for me despite being outside of warranty and gave me a new frame. I did have to go back to SMYTHS who also assisted with everything

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