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To just want to speak to someone at paramount +!

3 replies

capabilityfrowns · 24/10/2023 13:42

I kept hearing the hype about Yellowstone so I upgraded using the tv to get paramount plus thinking I'd watch the series and then cancel

The money has come out of my bank , I downloaded the QR code , all fine , went to log in and it just keeps saying the email or password is wrong

Clicked the reset password link - nothing comes through even though you have to physically type the email in again so it's not a wrong email address

Rang sky . Sky say it's a third party so nothing to do with them .
Went on internet to try and find contact details- it's American, no telephone contact , tried the web chat - get automated message saying no agent available.

So now I have a rolling subscription that I can't use and can't cancel .

Why can't you just speak to a human !

I've got to wait until the payment comes out to get the bank to do anything.

Be warned - don't just try and get a paramount +
It's feee for sky cinema subscribers but I'm having a nightmare having tried to subscribe myself .

OP posts:
Marinacat · 24/10/2023 13:46

Have you tried contacting them on Twitter or Facebook? Maybe you can ask for a phone number that way .

  1. On Twitter. Tweet us anytime at @AskParamount.
  2. On Facebook. Go to facebook.com/paramountplushelp.
  3. On Instagram. Send a DM to @ParamountPlusHelp.
capabilityfrowns · 24/10/2023 13:56

Oh thank you !! I've emailed them - let's see if anyone replies!

OP posts:
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