Me and my children are homeless and living in a hotel. I've made the change of circumstances on my journal and then requested an advance payment due to the change in our circumstances because ive now got extra living expenses like storage for our stuff, washing at a laundrette, eating out every day. They have said I'm not able to have one because I have an outstanding debt of £120 with them.
I'm a single parent, no help from family or friends. Dont get paid for 2 weeks now and havent got much in terms of money because I had to pay 4 weeks upfront for the storage which is a massive £180per month.
Would I be unreasonable to ask them to reconsider?