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to ask what to do about swap stamps?

5 replies

VeganFromSveden · 23/09/2023 00:20

Hi, a while back both my partner and I (separately) sent our postage stamps via the correct form to have them swapped over for the new postage stamps.
I received mine after quite a long wait.
However, my partner still hasn’t received his.
Does anyone have a clue how to proceed?
I did try to look it up via Google, but either I didn’t type the correct key words, or there’s no help on how to question what’s going on with my partners postage stamps.
Any helpful advice would be truly appreciated.
tia…

OP posts:
NonMiDispiace · 23/09/2023 00:22

I swopped mine and they came back within 10 days, which I was pleasantly impressed with.

Zingy123 · 23/09/2023 00:26

Call customer services on 03457 740740. They will let you know if they have sent them.

VeganFromSveden · 23/09/2023 00:30

Awww, thank you Zingy123….
I’ll try that on Monday assuming it’s not a weekend service.

OP posts:
VeganFromSveden · 22/10/2023 18:29

Zingy123.... a very big THANK you !!!!
I called the number you gave me, and spoke to a very helpful lady.
All sorted now, they sent apologies and the replacement stamps 🥰
Love it when a fellow mumsnetter can give advice that achieves a positive result.

OP posts:
Zingy123 · 26/10/2023 16:54

@VeganFromSveden sorry just saw this. Glad you got it sorted out 😊

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