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New oven broken twice in 16 months

0 replies

Hipp0campus · 17/09/2023 11:17

Bought brand new oven from Currys 16 months ago.

Heating element broke after 8 months.
Got it repaired under the 1 year warranty.

Now broken again 8 months down the line

Currys saying no longer covered and there's a £119 callout fee for repairs.
Have escalated to out of warranty team, should hear from them within 48 hours.

Do I have legal rights here? Paying out £119every 8 months isn't affordable especially when the goods cost £360 brand new!

YABU no rights, out of warranty, suck it up

YANBU should be repaired/replaced free as not fit for purpose

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