Hillary blinds -AIBU in expecting them to actually supply them for free now

[TooBrightInHere]

Started choosing blinds in April. Paid £1000 (50%) in May to be fitted in June.

Notified a week before fitting that they'd lost them. No contact from Hillarys. Self employed fitter advised me of this.

New order was sent which Hillarys emailed to me. No covering apology or explanation.

Fit date this week....I have 3 out of 20 blinds because the rest are the wrong blinds.

No word from Hillarys at all. No contact. Nothing. It usually takes 3-4 weeks to order and get from China (only found this out in June with 1st fail). So possibly August I.e. nearly end of summer before I get them!

YABU = Be patient...cost of living crisis, bigger issues blah blah
YANBU= Hillarys should contact me and discuss compensation for failure to meet agreed fitting

(These are conservatory blinds and it's too hot to use the room without them)

I would depend a refund,had huge problems with them. Just one blind,very expensive for a tilting window... which wouldn't open once the blind was fitted.

Demand a refund, not depend! (Just off for a CT and couldn't sleep last night. We have a big (21ft X11ft. North facing conservatory. In summer it reaches 44c. We had new lantern roof, about 5 years ago,fancy blue pilkington glass, meant to keep the temperature down. Opaque glass on the side panels, told it would reduce glare and heat, neither do anything at all. We had already had blinds made before.... when it was a sloping plastic roof(started leaking) they were from Blinds2Go online. Had a big one made for the lounge window. We ran out of money, bought kukaburra shade blinds,and a proper air conditioning unit.