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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Has ANYONE been able to speak to a real person at HMRC within the last two days?

6 replies

ItsBritneyBitchhhh · 28/04/2023 08:28

Anyone??? It’s literally impossible to speak to a real person

OP posts:
Randobelia · 28/04/2023 08:31

Have you called at 8am?

They are under so much pressure right now. The agent line has been turned off til June. It's disgraceful. Not enough staff at all.

GeraltsBathtub · 28/04/2023 08:35

Not in the last two days but I spoke to two different people on two different days last week. The first one was zero help mind, but I did get through each time - I called in the morning and it took about an hour on hold.

AHobbyaweek · 28/04/2023 08:38

Only managed to get through on online chat. Use the "online assistant" and keep typing human until it gives up and puts you through

ItsBritneyBitchhhh · 28/04/2023 08:47

@Randobelia oh wow, really! That’s so awful. I called at 10 past 8 and have been trying ever since but I’ve finally given up.

@GeraltsBathtub thank you:)

@AHobbyaweek haha that’s great. I’ll do that now thank you

OP posts:
Curtains70 · 28/04/2023 08:58

Don't bother today, they're on strike

ItsBritneyBitchhhh · 28/04/2023 09:21

Curtains70 · 28/04/2023 08:58

Don't bother today, they're on strike

I had no clue! I’ll look into it and probs try again next week. Thank you

OP posts:
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