I lost my best friend friday 21st April , the cremation company picked him up at 6pm on Friday night, wanting one last good bye I phoned the company at 8am to ask if I could see him one last time befor the cremation, they foned me bk 20 minutes later and said he was cremated at 7am , next thing I get a phone call at 9.30am askimg if I was at home to deliver my pets back ashes bk, I thought that was fast he was 20kg surely it must take longer than 2 hours 30 minutes to cremate a large dog and process the bones ect has anyone else experienced this or nows if that time frame is correct for a cremation Of that size dog I'm heartbroken, the box I also recived was tiny fits in my hand , it like what I'd expect a small animal like a cat to be in