Does any broadband have good service and customer service?

[EmmaEmerald]

I have to choose new - or renew with TalkTalk. The provision is good but if it fails and you need to speak to human, they’re impossible to get and when you do get one, it’s very hard to hear them, I think they use VOIP.

I have mobile data with sky which rarely works. Does anyone have any suggestions that aren’t awful? Also I can use slowe broadband but no one seems to be doing it, it’s all very expensive now.

thank you.

BT - always had an excellent connection. Never had to use their customer service

I ditched BT (awful) for Plusnet, who I’ve had no problems with. Otherwise…

EE, they use BT's networks etc so pretty reliable network but have much better customer service IME.

Most of the smaller companies run off the network of just a few larger companies eg

BT
Virgin

Plusnet is provided by BT's network