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How do I find out what a Google play payment of £79.99 is for?

15 replies

coodawoodashooda · 14/10/2022 20:42

It's an unexpected pending payment. £79.99 is a lot for me. I can't imagine not agreeing to it without realising.

OP posts:
Lougle · 14/10/2022 20:46

Click on your profile picture in Play Store. There's a menu 'payments and subscriptions'. In that menu, tap 'budget and history'.

Midnights · 14/10/2022 20:46

If you go into the Google play store, can you see if you've got any subscriptions active? It sounds like an annual subscription fee after a trail period maybe?

TheCatsPyjamas1 · 14/10/2022 20:48

It would be worth contacting your bank to see if they can shed some light on the payment (they may be able to cancel it too). I had a horrible experience once where my mobile phone company charged me £300 instead of my usual monthly phone contract charge - which is much lower! It turned out I’d been scammed. My bank were amazing and refunded me straightaway. The phone company, not so much - they were quite slow to act and didn’t even apologise!

Also try contacting Google Play directly here - support.google.com/googleplay/gethelp.

Good luck!

JessesMum777888 · 14/10/2022 20:50

I’m sure amazonprime is 79 a year , has it renewed threw your phone x

SpottyStripyDuvet · 14/10/2022 20:50

Not sure but the is the usual annual payment for Amazon Prime. Could it be that auto renewing?

Lougle · 14/10/2022 21:50

Amazon prime has gone up to £95 so it might not be that.

TheDarrellRivers · 14/10/2022 22:08

@coodawoodashooda
my Microsoft 365 renewed today and was exactly £79.99
could this be your charge too?

Theopossumwasmeantforme · 14/10/2022 22:09

Google one maybe? I'm sure one of the plans is £79.99.

givingupchocolatemonday · 14/10/2022 22:11

Microsoft 365?

laurenlodge · 14/10/2022 22:49

Strava? Think that's about that much annually

coodawoodashooda · 15/10/2022 08:51

Lougle · 14/10/2022 20:46

Click on your profile picture in Play Store. There's a menu 'payments and subscriptions'. In that menu, tap 'budget and history'.

Thank you. I'm really stupid with technology and that was helpful. It was Disney. Annoying but at least I found out. I'll make a note for next year

OP posts:
woodpecker2 · 15/10/2022 08:57

stop or block it renewing now at least for next year. I would try and block it for this year if you didn’t mean to renew it.

Lougle · 15/10/2022 09:33

You could contact them and ask for a refund if you haven't used it since they billed you.

fizzypop100 · 15/10/2022 09:47

They have a live chat and will resolve this issue for you on there. Always found them helpful

coodawoodashooda · 15/10/2022 11:01

I will do. Thank you.

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