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AIBU?

British Gas bills...

5 replies

Ihatemyroad · 02/09/2022 19:42

I’ve just received a monthly British Gas bill! I assumed it was a mistake but it has payment date of 16 September. I normally get billed every 6 months in June and December. I’ve just paid June bill and received a bill for August!

Anyone else experienced this and know why?

I can’t check with them now as offices are closed.

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Am I being unreasonable?

AIBU

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DixonD · 02/09/2022 19:56

Sent out early?

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DixonD · 02/09/2022 19:57

Maybe there’s a computer issue and it’s changed your account settings.

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PeanutButterFalcon · 02/09/2022 19:58

Has your tariff changed to quarterly?

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Mamarama2u2 · 02/09/2022 19:59

Contact them on twitter they are quite helpful

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thebellagio · 02/09/2022 20:07

God knows. They are a law onto themselves.

in the last year, I had a bill for 30 days, then for 60 days (in this one, the bill actually overlapped the previous bill by 5 days, so they tried to double charge me for 5 days), then a bill for 11 days, then a bill for 90 days.

they are fucking incompetent.

I ended up making a formal complaint and asking for the whole lot to be redone from the date I moved in, so I could see what the heck was happening.

I haven’t yet had a bill since 11 June. It’s literally impossible to know if you are in credit/debit with them

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