To think this is open to theft?

[Stangerthings]

Evri courier, previously known as Hermes has now got a list of items that if damaged or LOST! they will not compensate the sender for.
Surely this give carte blanche for dishonest couriers to steal peoples parcels!
Here is the list they will not compensate for.
Amber
Antique
Bottles
Bulbs
Ceramics/Figures/Figurines
China/Porcelain
Clock
Coffee Machines
Computer Monitor/Imac
Crockery/Pots/Pottery
Crystal
Delicate Items
Detergent
Diamonds
Documents
Fiberglass
Fish Tank
Fishing Rods
Fragile Items (all)
Framed Painting/Photograph
Gems or gemstones
Glass/Glassware
Hamper
Lampshades
Lenses
Marble
Microscope
Microwave
Mirror
Ornament
Over Head Projector
Packaging/Media Packaging
Pewter Figures
Picture Frames
Poster
Precious Metals (Gold/Silver/Platinum Etc.)
Print
Projector
Real Fur
Resin
Scanner
Sewing/Knitting Machine
Shower Screen
SIM Cards
Stoneware
Suitcases/ Flightcases (Not acceptable as packaging)
Television
Tiles
Torches
Turntables
Vase
Velux
Vermiculite Board
Watch

How would the courier know what's in the parcel?

Not sure but there is not much left! Also if your parcel is lost you have to send a receipt of what the items cost.

Might be simpler to say what they DO cover. But I'm not sure I understand your gripe.

I know a receipt is not always possible but then they have got you anyway as they will not refund without a receipt. This post is really to make people aware.

I dont use them. this is just to let people know.

Why does it have to be a gripe? I am simply trying to warn people.

Can you give a link to this list. I use them for eBay, but might change my mind.

Tend to agree. I must admit that my heart sinks whenever I find (often) that they will be the courier service.

www.evri.com/send/what-i-can-and-cannot-send

@Stangerthings

oh ok. I don't send much these days, but when I did, we used a courier service and if changing always checked out if our stock was covered or not. I suppose with so many options these days, maybe people aren't so careful?!

goid to let everyone know.

my gripe with them is anytime a seller sends by Evri I get a hoax email telling me I need to pay for delivery. I ignore it & the parcels arrive, (so far anyway!! Expecting one next week) but it's scamming some people & who is doing the scamming? evri or are they careless with our details??

but it hurts my head too much to know what to do about it.

You'll find that all couriers have a similar list. 🙄

They have a similar list for damage but not if the parcel is LOST!

DPD has an identical list:

www.dpdlocal-online.co.uk/prohibited-items

Yodel's is also similar:

www.yodel.co.uk/prohibited-and-restricted-items

I once had an evri driver refuse to give me a parcel because I wasn't a woman. My surname is a common woman's name, and it was addressed Initial. Surname.

He took the parcel away.

It never got returned to the person that sent it and I never saw it again. It was an expensive item that I'd left at a venue and they couriered back to me. Never got a satisfactory resolution

Yes - because you shouldn't be sending those items via that courier in the first place.

Use a courier that does cover those items then?

How ridiculous

What's the point in them having a delivery service 🤣🤣🤣 they are the worse and I mean worse delivery service in the uk

If you sell the item online then you have proof of transaction.

Id imagine a lot of it is to do with people not packaging fragile items properly so they break easily and they get the blame. It encourages people to wrap it up a bit better too.

Iv sent 50+ parcels with evri this year. One went missing and I got a refund easily enough.

DPD'S list includes human flesh... bizarre people out there

That actually made me laugh. Wtf 🤣

I know right! I stopped reading the list at that point.

In summary you can send well packed textiles, shoes and books via Evri but not if they are antique.