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AIBU?

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Is this true re fines

2 replies

Gjggjj · 11/08/2022 20:29

on fb someone posted ofgem charge energy co £375 for every complaint . Is that true or someone encouraging people to complain?

OP posts:
plixy · 11/08/2022 20:36

It's not ofgem jts the energy ombudsman.
But you can't just go straight to them with a complaint, you have to have raised the issue with the supplier first and given them a chance to resolve. If you don't have a real complaint you are trying to resolve then the ombudsman won't take on the case.

MargaretThursday · 11/08/2022 20:53

Assuming that was correct, who do you think ultimately will pay?
You. They're not going to take it out of their profits, they'll start shoving up prices to cover it.

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