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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To remind you to challenge your insurance renewal quotes!

9 replies

Allthecoloursoftherainbow · 21/07/2022 15:11

My renewal quote was TWENTY percent higher than last year.

I shopped around and found a better quote with an added 20% discount through my work.

When I rang to cancel my automatic renewal with current insurer, they asked what the new quote was and miraculously managed to give me a new deal, £20 cheaper. So that's £230 cheaper than their first renewal quote and £120 cheaper than last year's premium with them!

I said I was surprised they managed to knock that much off and they gave me some spiel about me being a loyal customer (been with them a year) I think the reality is they expect you to roll over and take it, there are no rewards for being loyal until you threaten to leave!

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SquirrelSoShiny · 21/07/2022 15:23

Yep same with mine. Loyalty is not rewarded by insurance companies.

Guardup · 21/07/2022 15:59

Funny I did the same - called up as found like for like insurance £94 cheaper and they didn’t budge! They wanted to charge me £105 more than last year. Nothing had changed other than I had an extra year no claims bonus. I had to switch. Unbelievable

NotSorry · 21/07/2022 16:01

I don't disagree, but mine came in considerably less this year so I was happy to stick with my company

HavfrueDenizKisi · 21/07/2022 16:11

I always shop around and this year my renewal was the cheapest (and it had gone up).

CatsareMyBoss · 21/07/2022 16:14

Same. My latest car insurance quote went from about £350 per year to over 1k 😂 shopped around and found a much, much cheaper quote. I called to see if they'd match it and have been with them a few years so thought it might be a mistake, the best they could do apparently was £900. As pp says there's no rewards for loyalty seemingly, so just jump to the cheapest.

Bluevelvetsofa · 21/07/2022 16:15

Today, I’ve had the email for house insurance renewal, which shows and increase of £90 from last year. Apparently, building costs have increased and the premium for subsidence has increased. She said all coastal properties must have cover for subsidence. We’re a few miles from the coast.

We had a small claim last year, which I specifically mentioned at renewal and was told it made no difference. So this year, it does. I’ll be shopping around again I guess.

StrangeCondition · 21/07/2022 16:17

NotSorry · 21/07/2022 16:01

I don't disagree, but mine came in considerably less this year so I was happy to stick with my company

Mine was too, more than £100 cheaper

JauntyJinty · 21/07/2022 16:20

The law changed recently to try to stop this kind of thing - they're now not allowed to charge more for a renewal than they'd charge a new customer for the same policy - although I just googled to check myself before posting and it seems they've found some loopholes that they're taking advantage of - Grrrr!

Looks like there are people looking to close these loopholes to stop loyal customers being taken advantage of

Allthecoloursoftherainbow · 21/07/2022 16:33

@JauntyJinty that's interesting. The renewal letter did say that they guaranteed it was no more than they would offer a new customer.

I'm just astounded they managed to knock off over £200 just like that!

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