to stop trying to pay

[marriagedead2022]

Over a week ago i got a asda shop that was cancelled by the driver. The store fitted us in at the end of the day so all good? No the order stayed cancelled with funds ( 150) being refunded. So i have shopping i haven't paid for.
Spoken to asda every day since and the response has varied between Thats just not possible to you will get a refund?!

Obviously the money will stay unspend but aibu to give up calling begging them to take money ?

I would stop, you've tried to pay them and it's not your fault they won't let you.

I had something similar - a driver didn’t ring the bell and we didn’t hear him. He makrked us down as undelivered., only he tried again an hour later. I got my refund and was unable to make customer services understand what had happened. I never paid - it’s been 6 months. I have kept the emails as evidence of my attempts to rectify the issue.

Asda? you would think it would be more urgent to them

I had a similar situation only they delivered it as normal but the driver accidentally marked it as undelivered so I was refunded. I called and emailed for a paper trail proof that I'd tried to pay and they didn't care/didn't have a procedure for that sort of thing. Nearly £300 free shopping!

You've tried, I'd stop chasing them now

Ever seen the episode of Frasier where Martin tried to take an over payment back to the bank?

It's an idiocy tax. You tried to pay them, they aren't having it, so that's on them.

If you feel uncomfortable about it, I'm sure your local food bank would appreciate a donation.

I used to work for Asda. I wouldn't bother to keep trying. Honestly it's more hassle for them to take the money and allocate it to shopping which they will already of written off as waste.

No. Just enjoy a week's free shopping!!

Stop chasing them.
I was overpaid for a series of NHS shifts. I spent hours trying to pay it back. Gave up. It was years ago now.

Other way round here. Ordered £50 worth of shopping. Paid for it. Never arrived. I still haven't had a refund a week later...

This happened to me during lockdown. £150 worth! I have a contact at the local hospital so spent the money on chocolates for the team. My contact was thrilled (as were her team).