OK, so I've had some issues with my sons pram since he was born. I waited a few weeks, then went in, was fobbed off, had a few interventions, and today it's been noticed that I hang my changing bag on the pram, and have been told that this will be what causes the creaking and clicking...it happens when the bag isn't on the pram, and when I ordered the pram, the model in the showroom had the bag on it, and I was told thats how everyone wears their changing bag, especially when the carry cot is attached, because the shopping basket can't really be accessed easily with it in place.
Am I U thinking that they're just trying to place blame? Don't most people hang their changing bag on their pram?
Surely this isn't destroying the chassis of everyone's prams?
The retailer are replacing it, but it was a bit "fault caused by your bag"
Despite last week there apparently not being a fault with the pram when they took it away for repair after being sent videos of the creaking.