Electric Bill

[LadyMil]

My DN lives in a small 1 bedroom flat in the NW and has been told repeatedly by BG that they have to pay £200 per month for electricity
They have been to the ombudsman and nothing has changed.
They have submitted meter readings on a daily basis to prove that they use minimum amounts of electric and how much they are home.
Her partner works full time, she is at uni and has a part time job and also does things in plays etc.
They don’t have any debts. They both went from parents house to flat.
£200 just for electric for a 1 bedroom flat seems very unreasonable.

Apologies for placing this in AIBU I couldn’t locate another place for it.

We're in a 3 bed house in the NW and pay £150/month for electric and gas combined, and we aren't particularly careful with usage, so there's no way that's right for your relative.

Did you ask her whether the issue was that she’d signed to a contract with a fixed payment?

@Testina there is no such thing
energy companies cannot charge a fixed payment it’s based on usage

Thanks for the correction @supersizeforaquid I worded that really badly! You’re right, it’s not a fixed payment like a mobile phone limitless data type amount. Many of the news articles I’ve seen about fixed rates on unit price had “converted” that to a monthly figure based on average hone usage. Not that that the theoretical average monthly cost was itself the fixed payment 👍🏻
Some of those I read about were really high.
OP has only said that her niece doesn’t use much electricity but not - I think - whether she signed up to a high fixed rate.

Update: After 4 months of fighting, sending in meter readings daily, weekly and monthly. British Gas have wiped their bill and apologised for the trouble caused.

Great update 👍🏻