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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Anyone else having recent issues with Tesco payments?

6 replies

Mynameisnotsweetheartordarling · 24/05/2022 18:34

I've had two issues recently with using card payments in store.
The first is when my card was declined but when i tried again was fine.
two payments went into my pending balance with the second taken almost a week to be released.

Today the same happened first try declined then fine but no payments have been taken from pending.
Anyone else?

OP posts:
PeekAtYou · 24/05/2022 18:35

Did you use contactless or card in machine plus PIN?

In most shops, the latter takes the money from account immediately while the former takes time for the money to leave your account.

Mistressofpemberly · 24/05/2022 18:36

interesting.
I’ve not been to Tesco’s for a while but my friend just told me that she bought fuel there and no payment left her account….

ElfridaEtAl · 24/05/2022 18:44

Do you mean in the shop itself or online OP?

Twice now we’ve had issues with payment not being taken for our online shopping and it showing on Tesco’s payment system as ‘declined’. They seem to leave it quite late to try and take the payment as well sometimes which I don’t understand.
It was sorted both times their end but one time they couldn’t return the same day to deliver the shopping. Thankfully either me or OH was in to accept it the next day when they could deliver it.

Mynameisnotsweetheartordarling · 24/05/2022 19:09

PeekAtYou · 24/05/2022 18:35

Did you use contactless or card in machine plus PIN?

In most shops, the latter takes the money from account immediately while the former takes time for the money to leave your account.

both times card machine with pin

OP posts:
Mynameisnotsweetheartordarling · 24/05/2022 19:10

ElfridaEtAl · 24/05/2022 18:44

Do you mean in the shop itself or online OP?

Twice now we’ve had issues with payment not being taken for our online shopping and it showing on Tesco’s payment system as ‘declined’. They seem to leave it quite late to try and take the payment as well sometimes which I don’t understand.
It was sorted both times their end but one time they couldn’t return the same day to deliver the shopping. Thankfully either me or OH was in to accept it the next day when they could deliver it.

both times in the shop

OP posts:
PeekAtYou · 24/05/2022 19:36

Just remembered I'd been to Tesco recently .

I went on Sunday lunchtime , paid contactless at a human till (don't know if that makes a difference) and the money was debited on Sunday (HSBC- don't know if that makes a difference)

I also get online deliveries on a Friday and that often doesn't leave my account until the following Tuesday.

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