AIBU to think there must be a better way to access GP service

[Lonecatwithkitten]

My GP has moved a to a system where by to get a non-urgent consultation you have to fill an eConsult form during surgery hours. This will then generate a phone consult appointment for you, but this is not an appointment this is a GP with phone you between 8.30am and 7pm on the prescribed day. Even if you put on the eConsult that you have limited access to phone they ignore these times.
So if you have multiple chronic health conditions and work a 45hour week in a clinical setting not able to answer your phone you are totally unable to realistically access regular medical care.
What I don't understand is why I can't book a phone consult in advance at a time that is mutually convenient?

That's ridiculous! We can fill in an econsult form at any time and they deal with it within 2 working days but often it's within hours. They then tend to make you a phone appointment but it has a specified time and you can ring to change it if it's not convenient. However, I have had them ring me up to an hour earlier or later than the appointment time which hasn't been so convenient!