To think a business should pay its own operating costs?

[MotherWilliam]

I've just moved house.
Being a wimp law abiding citizen, I not only pay for a TV licence but I let them know where I am and therefore what property the £12.82 I pay them every month is to cover. So I've done an online change of address. Fairly basic stuff?
So why did it cost me £16.50 to give them this information? None of my other utility suppliers charge me for communicating with them.

YANBU - the BBC should be sufficiently grateful for your monthly contributions to want to know quite what you're paying for.
YABU - the BBC is a sacred cow who make up their own rules.

I've moved twice in recent years and never paid to update them. Are you sure you used the right website?!

Er, I think you’ve been scammed.

I think you might have gone via a scam site. We've never paid to change address for a TV licence.

Address change is free I think you've been on a scAm site

You didn't pay it did you?

TV Licensing does not charge customers to change their address. However, third party websites may charge customers an additional fee

forums.moneysavingexpert.com/discussion/5902937/warning-www-licenceplus-co-uk

It sounds like you've used the wrong site. Did you use this site by any chance? www.movemy.co.uk/faq They charge £16.50. It's free to change your details on the official site.

Aaaaaarrrgghhhhh.
That is SO unlike me.
I hang my head.

According to this, if it was movemy you usedthey may not even bother passing on the info you gavethem £16.50 to change -

uk.trustpilot.com/review/movemy.co.uk

As much as a I dislike the BBC licence fee, I think you owe them an apology! Not their fault you used a third party site.

As you were.
How did that get past me?

Ah well, at least I've highlighted it so the rest of you won't get sucked in.

Did you pay by credit card? Wondering if you can claim back.