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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

Ropey B&B

59 replies

tapastastic · 04/12/2021 23:41

Hi

I've travelled 1.5 hours to Loughborough on the premise of a Christmas market

Well in short the "Christmas market"
Was on a par with a normal market, nothing handmade or quirky

Arrived at a 9.5 accommodation at 2pm (Booking.com)
Was told "owners are away"

However due back imminently.

Was 7pm, ran shower...stone cold,
Waited for it to warm up 1/2 hour still stone cold

Called owners on 2 mobiles and landline all voicemail

Said property is 9 rooms and full

Knocked on private quarters twice across 45 mins ..... no answer,
In short it's like a ghost town here and now 11.30 at night.
Also WiFi not working!

I've stopped my card as £60 is unacceptable as I can't shower or watch anything other than basic TV

No one has returned my calls from hours ago....
AIBU to have stopped payment given that there's been no one here for 7+ hours and what if there were (god forbid, a fire or flood?)

Is it reasonable for a 9 bedroom B&B to be full and the owners be away!!

OP posts:
ThinWomansBrain · 05/12/2021 01:03

sounds grim - and unreasonable for there to be noone either there or in easy reach.
It's why although they're a bit soulless I usually look for travelodge or premier inn - fewer let downs than with B&Bs
Hope you slept well and find something nice to do tomorrow.

Original poster
tapastastic · 05/12/2021 01:35

@ThinWomansBrain

sounds grim - and unreasonable for there to be noone either there or in easy reach. It's why although they're a bit soulless I usually look for travelodge or premier inn - fewer let downs than with B&Bs Hope you slept well and find something nice to do tomorrow.
Thank you for being my ONLY reply in an hour! Seen many a person reply for lesser posts!

Mattress is comfty if nothing else!!

OP posts:
Wingedharpy · 05/12/2021 02:03

Who's locked up then OP if owners are away?
Is it DIY breakfast?
IMHO, Christmas markets are always a let down.
Hope you sleep well.

Original poster
tapastastic · 05/12/2021 02:10

@Wingedharpy

Who's locked up then OP if owners are away? Is it DIY breakfast? IMHO, Christmas markets are always a let down. Hope you sleep well.
Well a mother and daughter let me in at 2pm saying " we've looked after the place, owners are due back soon".... Not a soul on site since Im guessing/hoping they'll appear at breakfast, and want paying...as such I'll say no amigo, no one on site, freezing shower and no WiFi and answer to calls = no full payment
OP posts:
stinkycheeseman · 05/12/2021 02:28

Sounds shit. I'm sorry for your disappointing weekend.ThanksThanks

Original poster
tapastastic · 05/12/2021 02:36

@stinkycheeseman

Sounds shit. I'm sorry for your disappointing weekend.ThanksThanks
Me too, I hardly ever get away!
OP posts:
jimmyhill · 05/12/2021 02:38

What possessed you to travel 1.5 hours to Loughborough for a Christmas market? It's not exactly known for them

ThinWomansBrain · 05/12/2021 02:50

any sign/sound of the other residents if they're claiming to be full?

thickthighs73 · 05/12/2021 02:52

Doesn’t like you did proper research, what was trip advisor reviews like?

Pieminster · 05/12/2021 02:52

Birmingham has a decent Christmas market . Not helpful, I know.

Is this going to be like an episode of 4 in a Bed and you pay what you think it's worth?

KloppsTeeth · 05/12/2021 02:58

Sounds fair to me. Even if they had to go to a family emergency, the rest of it sounds shit anyway.

EnidFrighten · 05/12/2021 03:04

Mmm, maybe the owners are sick with covid?

You've got a room to stay in, I think you should pay something.

Original poster
tapastastic · 05/12/2021 03:44

@ThinWomansBrain

any sign/sound of the other residents if they're claiming to be full?
Yes two said they hadn't tried shower yet. One was having pizza, one was watching film when I knocked on, feeling a right tit!
OP posts:
Original poster
tapastastic · 05/12/2021 03:45

@thickthighs73

Doesn’t like you did proper research, what was trip advisor reviews like?
Great, Fab, Definitely go again....9.5 on trip advisor 🤯
OP posts:
Original poster
tapastastic · 05/12/2021 03:46

@EnidFrighten

Mmm, maybe the owners are sick with covid?

You've got a room to stay in, I think you should pay something.

Relief staff said they'd popped to London!
OP posts:
Original poster
tapastastic · 05/12/2021 03:46

@EnidFrighten

Mmm, maybe the owners are sick with covid?

You've got a room to stay in, I think you should pay something.

I'm going to, but think someone should be accessible via phone
OP posts:
Original poster
tapastastic · 05/12/2021 03:48

@thickthighs73

Doesn’t like you did proper research, what was trip advisor reviews like?
9.5 second best in area, Fab Great Will definitely stay again etc 1st best was 3x more £ and full
OP posts:
Original poster
tapastastic · 05/12/2021 03:49

@ThinWomansBrain

any sign/sound of the other residents if they're claiming to be full?
Car parks full 10 other cars after mine
OP posts:
TheDuchessOfBeddington · 05/12/2021 03:50

I feel your pain OP. I used to have to travel to work and they would normally book me in at the Holiday Inn Express. Basic, but clean and with 2 lovely girls on reception 24 hours. I appreciated this as I often got back to the hotel after 1am.

However a couple of times they put me in this horrible UNMANNED b&b and I felt so unsafe as a single woman. It was fucking awful. I didn’t even see a member of staff, even the keys were in an envelope in the lobby. Would never do it again. YANBU!

Original poster
tapastastic · 05/12/2021 03:50

@jimmyhill

What possessed you to travel 1.5 hours to Loughborough for a Christmas market? It's not exactly known for them
It said it has (online) a fab Xmas market....lies I can get fruit n veg and thermal socks anywhere!
OP posts:
TwoAndCooPlease · 05/12/2021 03:54

lies I can get fruit n veg and thermal socks anywhere!

Sorry this really made me laugh

Have you spoken to owners yet op? Do they know you're refusing full payment yet?

DentalWorries · 05/12/2021 04:02

We stayed somewhere similar on the Isle of Wight. One of the reviews said “nicer than any hotel I’ve ever stayed in”. I’m not sure which hotels this person had been choosing but they certainly weren’t on par with our expectations.

We were so baffled by all the amazing reviews when it was so grotty. The only thing we could assume was that because the owners were so over the top “nice” and in your face people felt bad telling the truth about the place.

Original poster
tapastastic · 05/12/2021 04:03

@TwoAndCooPlease

lies I can get fruit n veg and thermal socks anywhere!

Sorry this really made me laugh

Have you spoken to owners yet op? Do they know you're refusing full payment yet?

Not seen hide nor hair, not returned my calls, like living in the twilight zone! I'll pay something...but not full whack
OP posts:
DeadoftheMoon · 05/12/2021 04:05

Some B&Bs are unmanned, so owner absence shouldn't be a problem. £60 is really cheap - expectations have to adjust accordingly. Hot water is a must, though. When there was no hot water in my room at Dun Laoghaire, the hotel refunded the full cost of my stay. I had to argue for it - they tried telling me that as I'd had hot water when I had stayed there two years previously, that should be enough!

Original poster
tapastastic · 05/12/2021 04:05

@DentalWorries

We stayed somewhere similar on the Isle of Wight. One of the reviews said “nicer than any hotel I’ve ever stayed in”. I’m not sure which hotels this person had been choosing but they certainly weren’t on par with our expectations.

We were so baffled by all the amazing reviews when it was so grotty. The only thing we could assume was that because the owners were so over the top “nice” and in your face people felt bad telling the truth about the place.

When I meet the buggers I'll let you know, but short of being Rhett Butler and Scarlett O'Hara they aren't getting full price!
OP posts:
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