I’m no organisational wizard but I pay bills on time, reply to emails from school etc and make sure the kids are all sorted with the stuff they need.
I am the Head of Finance for a private school. School starts on Monday. Parents have had bills for 6 weeks and what they can pay using vouchers or Tax Free Childcare is clearly marked. I’ve worked all through summer and responded to any queries within a day or two.
Im still getting a constant stream of questions asking how to sign up for Tax Free Childcare, how to get childcare vouchers, can I set up a Direct Debit etc.
Surely this stuff crosses your mind sooner than the week before school starts?
This is not about late fee payments or financial difficulties etc - that’s totally different and always dealt with sensitively and patiently. It’s the strange lack of urgency people seem to have.
YABU - it’s normal to leave stuff to the last minute, suck it up
YANBU - they should’ve thought about this weeks ago and it’s no wonder you’re frustrated.