Saver delivery slots

[peenonwah]

I decided to change from my usual supermarket to Sainsburys deliveries. One reason was they offer a saver delivery slot, which costs £1 but you get a 4 hour window instead of a 1 hour window.

First time they were still half hour late. I understand these things sometime happen. So I just thought fine, they did at least call to say they would be late.

Today same thing happened, half hour late again. No call this time, and no response when I tried to call.

AIBU to think they shouldn't offer these slots if they can't actually fulfil them? I mean, it's a 4 hour window to choose from so not like they have one hour which to target.

Maybe I'll go back to tesco!

Really my Tesco’s shop was 5 hours late the other day 😂

@PumpkinKlNG

Really my Tesco’s shop was 5 hours late the other day 😂

Blimey that's pretty bad going! Was there any particular reason?

I find them generally late tbh, but that was the worst! They just said they were running behind but after 5 hours I assumed they weren’t coming so was surprised when they actually showed up!

I've been using the saver slots for almost a year, and they've never been late - a couple of times they've been early! It must depend on the location...

I've been using the saver slots since they started doing them (and the 1hr slots before that) and I've never had an issue. I think you've just been unlucky.

I’ve been using the saver slots since they first came out and the drivers are always on time.

I almost always use the saver slots and they've only been outside the 1 hour window they've given me on the morning of delivery once since November. I don't think that's too bad.

I ordered from Morrison's earlier this year and they turned up at about 10am the following day and wondered why I was at work 🙄