The IT department in my job are just very incompetent. I requested lots of things which never get done. Most recently I made a request in February to give me access to a file I need. They’ve ignored my request. I contacted my manager who emailed them and was told they’ll look into it. I’ve been asking for updates still no response.
I had enough this morning as my job is so much harder as I have to do everything from scratch as they haven’t given me access (I should have been given but mistake on their end). I emailed the person whose in charge and CC’d in the top manager. I feel guilty that ive done something wrong and feeling anxious incase I get told off but I was sick of my requests and emails being ignored. Ive waited so long. I’m feeling really anxious about even checking my mail. I’ve got a horrible sinking feeling that I’ve done wrong. Anyone got advice? How should I respond if I get told off?