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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Deposit

6 replies

Tegustaria · 20/06/2021 22:13

Aibu to expect my car deposit back on a car I ordered 2 months ago that I've now found out isn't going to be available. I've been told by dealer I'll have to just choose a different one from stock as new orders are being put on hold due to semiconductor shortages. I said I was happy to wait, but they've said it's not an option. Can I just say I want my money back and look elsewhere? Dealer is saying I'm in a contract now, so have to choose a different car, but surely they've broken the contract by not being able to supply what I want? Thanks for any advice

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VeniVidiWeeWee · 20/06/2021 22:34

I would ask for this to be moved to legal.

MarjorieBouvier · 20/06/2021 22:37

What you are saying sounds entirely reasonable but you would need to read the contract in detail to see what it says.

Thelnebriati · 20/06/2021 22:43

Yanbu, the dealer has broken the contract. Talk to Trading Standards.

Tegustaria · 21/06/2021 10:49

Spoke to dealer this morning, and said I want to end contract now and get my deposit back as they aren't fulfilling their end of the deal. I understand there's a issue with the manufacturing side of things and am sympathic that it's not their fault, but I'm not happy to compromise and make do with a vehicle I didn't choose. We make it quite clear when ordering that we wanted that specific one, down to when he said did we have a second colour choice we categorically said no. If they thought it might have been as issue to get that car, something should have been said then. They've now said I need to give them more time to source the one I want, and I just have to sit tight, not knowing if this car will ever appear. I was happy to wait initially, but now feel this is just a ploy to drag it out until I'm so fed up waiting I'll take whatever they have. In the mean time my current car is depreciating in value and I can't sell it until I receive a new one. I told them I want to find a new "in stock" car elsewhere asap before I lose anymore money on my current car, but obviously they aren't interested. He's said I need to give him until the end of the week to source something. I'm at the stage now where even if they do miraculously find this car, I'm not sure I even want it anymore as I feel frustrated and let down by the whole process. Since we agreed this deal in April my car has lost approx £1800 in value, and if not sorted by September it will fall dramatically when the new number plates are out and it's technically "a year older".

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Tegustaria · 21/06/2021 10:54

Sorry, main point that I kind of missed was that I was told Friday that I categorically wouldn't be able to get the car I ordered, as none being made etc, but now I've said deal is off, I've been told no, I need to give them more time to "find one"... I know they aren't going to find one (was told it was impossible to get one on Friday), so there just keeping me in limbo for nothing. What do I do!?

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Tegustaria · 21/06/2021 10:56

*they're (hate bad grammar!)

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