I have questions. I'm not on UC so have no clue about this stuff but I've got someone staying with me at the moment. He was down on his luck so I offered help but he's been here 3 weeks and has not had any money in that time to buy food etc. His UC was due he said on the 22nd but he told me just now that he has had a call from UC this morning to inform him his new pay date will be the 30th.
Now, my gut says this is BS but I wanted to check the following if anyone knows?
- Are Universal Credit telephone lines open on Saturdays?
- Would there ever be a reason UC would phone someone on a Saturday morning(ie today) to tell them their payment due on the 22nd would now not be paid til the 30th?
AIBU to feel like I am being lied to here?