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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Trying to cancel carers allowance.

2 replies

DGRossetti · 16/06/2021 19:26

Is it possible ?

I've gone online (twice) filled in their *ing form (with email receipt back from them to prove it) and submitted last two payslips as they ask.

They are still paying it.

I did try to call them. 4 times. I had to give up when the waiting time used up my lunch break at work (ironically tyhe reason I'm cancelling it).

Who else is getting free money from DWP ?

AIBU to say if this is how hard it is to cancel benefits then I humbly suggest most fraud is just DWP incompetence ?

OP posts:
IronTeeth · 16/06/2021 19:35

We had this, dh did it online to cancel, and we got paid. So he phoned them and they said we are really busy and prioritising new claims

MrsBobDylan · 16/06/2021 20:47

It's madness isn't it? They spend so much time and effort recouping overpayments, you'd think it would be in their own interests to make it possible to cancel easily!

I cancelled mine once and it was an absolutely nightmare to re-start. I called, submitted an online form and spent several hours of my life waiting to n a call queue.

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